Archive for the ‘Windows Live Hotmail’ Category

Online fraud: Get practical advice

November 22nd, 2012 No comments

Need help spotting an online scam? Download our new free 12-page booklet called Online Fraud: Your Guide to Prevention, Detection, and Recovery.

This guide includes:

  • Real-world examples of false promises made in fake emails
  • Images of scam emails to help you avoid them
  • Tips for guarding your computer and your sensitive information

For more information, see the Trustworthy Computing blog.


August 2nd, 2012 No comments is Microsoft’s new free cloud email service for personal use. You can use with the Outlook desktop application, via the web at, or via other email apps that support Exchange ActiveSync or POP3.

The new offers several security and privacy features, including:

  • Limiting spam in your inbox to less than 3 percent of the items.
  • Turning on the encryption feature (SSL) by default, which helps protect your account on wireless networks and public computers.
  • Displaying trusted senders in your inbox.

For more information, see Introducing

Want to keep up with the latest Outlook news? Follow @Outlook on Twitter.

Research firm rates spam filters

February 23rd, 2012 No comments

Spam filters for email programs are a little like the roof on a house. You wouldn’t want to live without one, but some are better than others.

Recent research from Cascade Insights showed that no email program they tested did better than Hotmail at filtering spam.

Get tricks for getting rid of spam, even if you don’t use Hotmail, and learn how to avoid other email and web scams.

You can also get more detailed information about SmartScreen, Microsoft’s spam-fighting technology, and go beyond the metrics in a detailed blog post by Dick Craddock, Hotmail Group Program Manager. 

Beware of “confirm your account” scams

November 1st, 2011 No comments

Last week a member of our team shared a phishing scam that she’d received in her personal email account. The bogus email claims to come from Microsoft and asks the recipient to respond to the email with their user name and password to avoid permanent cancellation of their account.

This is a scam. Microsoft never asks for user names and passwords in an email. For more information, see How to recognize phishing email messages, links, or phone calls.

Here’s what the scam looked like, so you can avoid it. If you think your Hotmail or Windows Live Mail account has already been hacked, you can take steps to recover it.

Hotmail: Three new security improvements

August 4th, 2011 No comments

The Hotmail team has been busy. Three of our favorite new security improvements are:

No more easy passwords. You might know that millions of people use the word “password” as their password. But did you know that millions of people also use “ilovecats” and “gogiants”? Hackers know this. And so do engineers at Hotmail. That’s why, very soon, you will no longer be able to use these weak passwords and others like it. If you already have a weak password, Hotmail might ask you to change it in the future. Find out how to create a strong password.

Help your hacked friends. The first people to know that your Hotmail account has been compromised are often the people in your contact list who get spam from you. Hotmail has a new feature that lets you report someone else’s account has been hacked. You can even report people who use other email providers and Hotmail will send that information to the appropriate people.

For more information, see Help! My friend’s account has been hacked.

Better encryption. If you use the Outlook Hotmail Connector to manage your Hotmail account in Outlook, your email, contacts and calendar are now more secure. The newest version of the Outlook Hotmail Connector adds support of the HTTPS protocol for all communication between Outlook and Hotmail.

 You can manually install the newest version of the Outlook Hotmail Connector 32-bit and 64-bit versions for Outlook 2003, 2007 and 2010 on Windows.

Note: If you don’t know whether your computer is running a 32-bit or a 64-bit version of Windows, see 32-bit and 64-bit Windows: frequently asked questions.

Hotmail has also expanded our SSL protection for other Windows Live services too. For more information, see An update on SSL support.

Categories: hotmail, phishing, Windows Live Hotmail Tags:

Secure your Hotmail account

We used to recommend that you increase the security of your Hotmail account by creating a new account, one that you would give to online retailers or other organizations that might send a lot of unwanted email.

Now, if you have a Hotmail account, you can create an alias within your account instead of creating an entirely new account. Mail addressed to your alias will go to a separate folder that you designate. When you’re done with the alias, you can get rid of it.

Whomever you give this address to will not know your real email address. This means less spam and more privacy.

Hotmail lets you create up to five email aliases within your account each year. You can create a different alias for each aspect of your online life. For example, you might have one alias for gaming, one for communicating with old friends, and one for your work life.

For step-by-step instructions, see Aliases in Windows Live Hotmail.

Beware of Facebook email scams

April 18th, 2011 No comments

A friend recently forwarded us the email below because they thought it was a scam. They were right. This email is a great example of three easy ways to detect a scam.

  • Spelling and bad grammar. Cybercriminals are not known for their impeccable grammar and spelling. A professional company like Facebook usually has a staff of copy editors that wouldn’t have allowed a mass email like this to go out to its users. If you notice mistakes in an email, it might be a scam. For more information, see Email and web scams: How to help protect yourself.
  • Beware of links in email. We noticed that the web address we saw as we hovered our mouse over the link in this email was different from the one that was typed in the email. The web address that showed up as we hovered would have led us to an .exe file. These kinds of file are known to spread malicious software. For more information, see How to recognize phishing emails and links.
  • Threats. Have you ever received a threat that your Hotmail account would be closed if you didn’t respond to an email? The email above is an example of the same trick. Our search through the Facebook help files didn’t turn up anything about the “Copyright Law form” mentioned in this email. For more information, see Get help with phishing scams, lottery fraud, and other types of scams.